Privacy Policy for Wye Roofing

Effective Date: 6th February 2024

Wye Roofing (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.wye-roofing.co.uk you are accepting and consenting to the practices described in this policy.

1. Information We May Collect From You

We may collect and process the following data about you:

– **Information you give us.** You may give us information about you by filling in forms on our site [website address] or by corresponding with us by phone, e-mail, or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, financial and credit card information, personal description, and photographs.

– **Information we collect about you.** With regard to each of your visits to our site, we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
– information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

– **Information we receive from other sources.** We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

2. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

3. Uses Made of the Information

We use information held about you in the following ways:

– To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us;
– To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
– To notify you about changes to our service;
– To ensure that content from our site is presented in the most effective manner for you and for your computer.

4. Disclosure of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:
– In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
– If Wye Roofing or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
– If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Wye Roofing, our customers, or others. This includes exchanging information with other companies and organizations for

the purposes of fraud protection and credit risk reduction.

5. Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6. Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You also have the right to access information held about you, to have any inaccuracies corrected, and to request the deletion or removal of personal data where there is no good reason for us continuing to process it.

7. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

8. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@wye-roofing.co.uk